Customer Service

Payment Methods
Joggermom.com is happy to accept, Visa, Master Card, American Express, Discover Card and Pay Pal.

Mom tested jogging stroller advice. Let us help you make the right purchase the first time around. We have over 7 years of personal jogging stroller experience. If you need help in your decision please contact Kelly@joggermom.com or call 562-310-5817. We are here to help you.

Sales Tax
All California residents will be charged a 7.75% sales tax on all orders.

Refunds and Returns
All of us here at Joggermom.com do our best to make sure you are happy with your purchase. If by chance you receive an item and it is not what you expected or defective we will gladly allow you to return it with the following conditions:

Call or email us for an RA#. If the item does not have an RA# it will not be accepted.
Once you have the number please print it on the outside of the box you are shipping and send it to:

Joggermom.com
Attention: RA#
22849 Montanya Pl.
Murrieta, CA 92562

Phone: 562-310-5817

• Returns must be made within 14 days of the item being shipped.
• Strollers are non refundable unless they are defective.
• Returns must be in original packaging with tags and be able to be sold as new.
• All returns will incur a 10% restocking fee,original shipping costs and return shipping costs will be deducted from the return amount. We will then credit your original payment method.
• All items on sale or clearance are non-refundable.

• Returns must be made within 14 days of the item being shipped.
• Strollers are non refundable unless they are defective.
• Returns must be in original packaging with tags and be able to be sold as new.
• All returns will incur a 10% restocking fee,original shipping costs and return shipping costs will be deducted from the return amount. We will then credit your original payment method.
• All items on sale or clearance are non-refundable.

Shipping

We offer free shipping on all orders over $100.00 to the continental U.S. using USPS ground/UPS Ground.

If you need to return all or part of an order you received free shipping on you will be charged a 10% restocking fee and charged for shipped items being returned.
We currently only ship to addresses within the USA. Please contact us for International shipping. We are unable to ship Mountain Buggy outside of the US.

APO Shipping

Please contact us first to place your order kelly@joggermom.com or 562-310-5817 if you are outside of the US. We will need to manually input your order as we are unable to ship for free. We do however offer a discount which will make your single stroller shipping cost almost free and your double stroller shipping cost will be about 40% of the full amount. ***Important. Not all strollers can ship to APO's. Size is an issue.

International Shipping

The following strollers can be shipped internationally:

• Baby Jogger City Series single
• Baby Jogger Performance Series single 
• BOB Revolution Single
• BOB SUS Single
• BOB Ironman Single
• Kelty Single
• Kool Stop Single
• Valco Baby Tri Mode single
• Tike Tech Trax 360 single 
• Tike Tech ATX single

• Baby Jogger City Series single
• Baby Jogger Performance Series single 
• BOB Revolution Single
• BOB SUS Single
• BOB Ironman Single
• Kelty Single
• Kool Stop Single
• Valco Baby Tri Mode single
• Tike Tech Trax 360 single 
• Tike Tech ATX single

Price Match Guarantee

*We will not be under sold. If you find that another site is having a sale please let us know and we will match their price if it is in-stock and not on clearance.